Support

We're a small family team — you'll get a reply from the founder.

Need help? Email us and we'll get back to you within a day or two.
✉️ support@hellobabil.com

Frequently asked questions

Is Babil really Iraqi Arabic, not Fusha?

Yes — every word is the Iraqi dialect as families actually speak it, recorded by Iraqi children. No textbook Arabic.

What ages is it for?

Designed for kids 5–10. Younger siblings enjoy it with a parent; older kids fly through it on their own.

What's free and what's paid?

The first 3 worlds are completely free. A subscription unlocks all 34 worlds and 145 lessons — monthly or yearly (the yearly plan starts with a 3-day free trial).

How do I cancel my subscription?

Subscriptions are handled by Apple: on the iPhone/iPad go to Settings → your name → Subscriptions → Babil → Cancel. Cancelling during the free trial means you pay nothing.

Why did the lessons stop for today?

That's on purpose! After the daily goal, Babil the lion gets sleepy and new lessons rest until tomorrow. Short daily practice beats long binges — and parents told us they love not having to be the ones to say "enough."

Does it work offline?

Fully. All voices and pictures are inside the app — planes, road trips, and grandma's house are all covered.

Does the app collect any data about my child?

No. Nothing, from anyone. See our privacy policy — it's one screen long because there's nothing to disclose.

I found a wrong word or a bug!

Please tell us! The dialect matters deeply to us — email support@hellobabil.com and we'll fix it in the next update.